The Claims Operations Leadership Group consists of representatives from managing agents who have responsibility for the day-to-day operational activities and claims strategy. The group works closely with the head of sector group and advises the LMA Claims Committee. The group holds two Claims Operations Forums annually to keep the wider community up to date with ongoing initiatives and priorities.
The Claims Operations Leadership Group provides a representative forum which allows for the discussion of common issues and concerns across all business classes. It takes the lead in identifying and investigating related issues with an objective of producing solutions for the benefit of the market.
FCP is one of the key milestones for the Future at Lloyd’s Blueprint Two programme, which is digitalising the Lloyd’s market to make it better, faster, and cheaper. FCP gives managing agents (MAs) greater flexibility in their capital management and provides all participants with real-time visibility over claims payments, as well as a reduction in associated account and transactions fees.
This initiative is being delivered in partnership between the Lloyd’s Lab, the LMA and LIMOSS, created specifically to address the market’s most pressing challenges through finding the best-in class insurtechs to solve their needs.