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Richard Smith

2nd July 2025

Senior Executive, LMA Academy
Richard leads the delivery of technical training for the Underwriting and Claims Academies. Richard works with internal stakeholders and LMA members to provide high-quality learning and development courses.

Richard has over 35 years’ experience in the insurance market. Before joining the LMA in 2020, he held senior roles in Zurich Insurance, including Global Head of the Commercial Underwriting Academy, UK Commercial Learning & Development Manager and Head of Broker Market for the North West United Kingdom.

Richard holds FCII Chartered Insurer status, a BA (Hons) in History and Geography, and a BA (Hons) in Insurance Management.

Devi Shelat

Senior Executive, LMA Academy
Devi leads the delivery of technical training for the Business Operations Academy and Finance & Risk Academies. Devi works with internal stakeholders and LMA members to provide high-quality learning and development courses.

Devi joined the LMA in 2023 and has over 12 years’ experience project managing and deploying training programmes within the financial services sector.

Devi holds an MSc in Human Resources Development, Chartered Institute of Personnel and Development Level 7 and a BA in English Literature & Language.

Des Bishop

Senior Executive, LMA Academy
Working as part of the LMA’s Academy team, Des facilitates the technical training designed to develop the skills and competence of our members’ staff, with a specific focus on middle-level talent.

Diane Gillett

Senior Executive, Delegated Authority
Diane joined the LMA in September 2024 as Senior Executive, Delegated Authority.

Diane will lead and support our members on all Delegated matters, providing support to all aspects of our revised Delegated Authority (DA) committee structure, supporting the development of a DA strategy and leading on the associated initiatives, whilst also working collaboratively with Lloyd’s and our members on the in-flight DA modernisation initiatives.

Alex Sheehan

Senior Executive, Regulatory Affairs
As Senior Executive, Regulatory Affairs, Alex plays a key role in providing regulatory and compliance support to the market. His responsibilities also include managing several committees.

Alex Koukoudis

Senior Executive, Finance and Risk
Alex joined the LMA in April 2023. In his role as Senior Executive for the Finance & Risk team, he provides executive support to the Chief Risk Officers Committee, Finance Committee, the Internal Auditors Committee and various related subgroups and committees.

Before joining the LMA, Alex held several key market oversight roles at Lloyd’s, most recently as an Account Manager, with a focus on areas such as business planning, corporate sustainability, governance and risk management. Prior to that, Alex held positions at the PRA and the FCA, where he worked as an Insurance London Market Supervisor and a governance policy expert, involved in SII and the roll-out of SMCR to insurance firms. Alex career started at Standard & Poor’s, where he was an Insurance Ratings Analyst, covering Western Europe and the Lloyd’s Market.

Jane Perry

Senior Executive, Market Operations and Portfolio Management

Steven Dennis

25th June 2025

Steve Dennis joined the LMA in February 2022.