Sebastian joined the LMA in March 2023 as Senior Executive, Claims.

Prior to joining the LMA, Sebastian held roles with AXA, Deloitte and most recently as Claims Operations Project & Performance Manager for Chubb. With over 15 years’ experience in the industry across multiple geographies Sebastian has led and/or supported initiatives and projects relating to operating model, digital/tech and claims strategy. He will support the Lloyd’s claims community and look to build on its strong fundamentals whilst driving change for the continued success of the market.

Jenny Neale joined the LMA in September 2022.

Prior to joining the LMA, Jenny has held a number of claims operations and risk management roles across the insurance industry; including market oversight at Lloyds.

Courtney joined the LMA in February 2024 and works as a Senior Executive, Claims.