LMA - LMA Charter

LMA Charter

The Charter establishes a common framework to enable all individuals to feel respected, equal, and comfortable in sharing their opinions, while continuing to encourage innovation and exchange of views in pursuit of market improvement.

Over 2,500 individuals connect through the LMA via its committees, groups, panels, and forums, and more than 10,000 individuals participate in LMA presentations or Academy programmes each year. The Charter supports the LMA in promoting appropriate workplace culture, and diversity and inclusion in the Lloyd’s marketplace.

Purpose

The Lloyd’s Market Association (“LMA”) enables the success of our members and of the Lloyd’s market by delivering expertise, education and connecting and synthesising market opinion so that we make the market a better place. Individual members of LMA committees, panels and forums act in accordance with our values to enrich the marketplace by sharing a variety of perspectives and insights. Members recognise that diversity and inclusion enhance performance for individuals and organisations and commit to building and maintaining an inclusive environment for the benefit of our stakeholders and communities.

The LMA Board continues with its pledge to work actively through the CEO reporting network to tackle inappropriate inter-firm behaviours. The LMA Charter (“Charter”) sets out how we expect all our members and guests to conduct themselves when working in the London market and, in particular, when attending events held under the auspices of the LMA, e.g., committee/panel meetings or participating in an LMA event or Academy programme.

Our Values

Trusted

Our expertise and independence enables us to influence, support and positively impact the market

Passionate

We are committed to help the market succeed and achieve great outcomes for our members

United

As a representative voice of our members, we connect and work as a team with our communities to achieve the best outcomes for our members

Bold

We strive to be courageous in what we do, allowing us to lead, challenge and think innovatively

Inclusive

We enrich the marketplace by developing people and seeking ideas from a wide variety of backgrounds, cultures and skills.

Behavioural Framework

The behavioural framework establishes exemplar behaviours aligned to each of our values that will enable and sustain an inclusive environment.

Contra-indicators represent behaviour not aligned to our values, and act as barriers to creating an inclusive, high-performing culture.

Value

Exemplar behaviours

Inclusive

I treat others with respect at all times.
I treat others the way they want to be treated.
I actively create equal opportunities for all.
I challenge the non-inclusive behaviour of others when I see it.

United

I act to drive the purpose of the LMA, even if I do not always benefit directly.
I actively seek to involve others and share what I have learnt.
I support my committee members even if I disagree with their point of view.
I communicate effectively and accurately.

Trusted

I always act with integrity.
People feel safe to speak up and share their perspective when they interact with me.
I behave in ways that align with what I say.
I act with fairness and demand it from others.
I hold myself accountable for my words and behaviours.
I share appropriate information with others.

Passionate

I speak up when I have ideas and insights, and when challenge is required.
I am open to ideas and input from a diverse array of people.
I prioritise innovative and agile thinking.

Bold

I understand the importance of my work with the LMA and wider market and how it enables others.
My behaviour shows my commitment to the purpose of the LMA.
I am committed and positive during my interactions with the LMA.

Download the LMA Charter