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Janine Powell

Claims Director
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Janine Powell joined the LMA as Claims Director in August 2022. Janine has held various other senior roles within Lloyd’s since 2010 and has over 25 years of insurance industry experience.

In her Claims Director role, Janine provides claims leadership on strategic, technical and operational matters and will seek to influence and challenge the strategy of claims across the market and Lloyd’s, on behalf of our members and the Lloyd’s claims community, to enable the future success of the market.

Courtney Blinco

Senior Executive, Claims
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Courtney joined the LMA in February 2024 and works as a Senior Executive, Claims.

Jenny Neale

Senior Executive, Claims
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Jenny Neale joined the LMA in September 2022.

Prior to joining the LMA, Jenny has held a number of claims operations and risk management roles across the insurance industry; including market oversight at Lloyds.

Chloe Rees

Executive Assistant, Business Support Team
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Executive Assistant, Business Support Team
Working as part of the Business Support Team, Chloe primarily supports the LMA’s Claim and Operations team.

Sebastian Rolf

Senior Executive, Claims
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Sebastian joined the LMA in March 2023 as Senior Executive, Claims.

Prior to joining the LMA, Sebastian held roles with AXA, Deloitte and most recently as Claims Operations Project & Performance Manager for Chubb. With over 15 years’ experience in the industry across multiple geographies Sebastian has led and/or supported initiatives and projects relating to operating model, digital/tech and claims strategy. He will support the Lloyd’s claims community and look to build on its strong fundamentals whilst driving change for the continued success of the market.

Daniela Stock

Claims Operations Assistant
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Daniela joined the LMA in May 2025 as Claims Operations Apprentice, where she will gain in-depth and practical knowledge of claims over an 18-month apprenticeship. Prior to joining the LMA, Daniela worked as a receptionist at Lloyd’s.